Refunds, Returns, and Sales Policies

Refunds, Returns and Cancellations

All seed sales are final. We will no longer accept returns or exchanges unless product is damaged in transit or if the incorrect item was shipped. Growing supplies can be returned within 90 days of purchase. Item must be in saleable condition. A restocking fee may apply. Approved returns must be accompanied by a Return Authorization number (RMA), which can be obtained by calling us at 800.544.7938.

Orders for Live Goods may be cancelled up to 5 weeks prior to the ship date. Orders for Plug/Liner and 51 Strip Vegetable Plant Program are custom grown and cannot be canceled after the product has been sown. Please call us at 800.544.7938 to determine cancellation eligibility.

Plug/Liner, 51 Strip, and Live Goods orders are non-returnable. Plug/Liner Claims, 51 Strip Claims, and Live Goods Claims must be made within 24 hours of receiving shipment. 

Prorate Policy

All seed listed for sale in this catalog is subject to delivery by our growers and suppliers. In the event that a variety is not delivered in full, we may choose to prorate the amount sold to each customer.

Variety Selection & Cultural Practices

The varietal descriptions and cultural information in this catalog are based on the observations and experience of our employees, associates, and suppliers. We strive to present the varietal and cultural information you need to choose appropriate varieties and raise them successfully. Customer results may differ from our printed information as growing conditions vary considerably depending upon geographic location, soil type, climatic conditions, pest or disease pressures, and cultural practices. We recommend that you consult your state’s agricultural extension service for varietal suggestions and cultural information specific to your local area. Although we do our utmost to provide accurate, helpful information and advice, you alone are ultimately responsible for the success or failure of your crops.

Plant Diseases

Many flower and vegetable species are susceptible to serious seed- and soil-borne diseases. Our seed is carefully grown, treated, and/or tested to prevent seed-borne infection. Despite our best efforts, we are unable to guarantee absolute freedom from seed-borne disease, nor soil-borne organisms from attacking plants during growth. We try to offer superior varieties with resistance and/or intermediate resistance to diseases whenever such varieties are available and adapted to your conditions. We urge you to look for these features as you plan your seed purchases.

Arbitration/Conciliation/Mediation Required By Several States

Under the seed laws of several states, arbitration, mediation or conciliation is required as a prerequisite to maintaining a legal action based upon the failure of seed to which this notice is attached to produce as represented. The consumer shall file a complaint (sworn for AR, FL, IN, MS, SC, TX, WA; signed only for CA, GA, ID, ND, SD) along with the required filing fee (where applicable) with the Commissioner/Director/ Secretary of Agriculture, Seed Commissioner, or Chief Agricultural Officer within such time as to permit inspection of the crops, plants or trees by the designated agency and the seeds-man from whom the seed was purchased. A copy of the complaint shall be sent to the seller by certified or registered mail or as otherwise provided by state statute.

Important Notice To Buyers

Garden Trends, Inc. D.B.A Harris Seeds ("The Company"), hereby states, as its sole and express warranty, that the seeds and products it sells will conform to only those label descriptions that are required by State and Federal Seed Law or other applicable laws. THE COMPANY DISCLAIMS AND MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, NOR ANY WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. TO THE EXTENT PERMITTED BY STATE AND FEDERAL SEED LAW AND OTHER APPLICABLE LAWS, ALL SEEDS AND PRODUCTS ARE SOLD AS IS (TEL QUEL). For dealers reselling The Company’s seeds, it is their responsibility to inform their customers of The Company’s conditions of sale and limited warranty. The Company further disclaims any liability for any and all alleged seed-borne or product-borne disease losses, whether the alleged infection is seed borne, product-borne, or secondary-caused. The Company makes no representation regarding the seeds or products it sells as free from seed-borne or product-borne disease. Purchasers' exclusive compensation for loss or damage arising from purchase or use of seeds or products from the Company shall be limited to an amount equal to the purchase price of such seeds or products. There shall not be included in any amount, incidental or consequential damages, nor amounts expended in using or growing such seeds or products, nor for harvesting the produce of such seeds or products. This limitation of liability shall be applicable to any claim presented to The Company, regardless of the legal theory forming the basis of such claim and whether such theory involves negligence, contractual liability, or otherwise. All orders accepted are subject to availability. These disclaimers of warranties and limitations of liability of The Company may not be altered or amended, except by an instrument in writing, signed by an authorized representative as designated by the President and CEO. By acceptance of the seeds or products, the buyer acknowledges the disclaimers and limitations herein described are conditions of sale and that they constitute the entire agreement between the parties regarding warranty or any other liability. Any claim resulting from the use of seeds or products must be presented to The Company within 30 days after any defect or other basis of such claim was discovered or should have been discovered during the growing season in which the seeds or products were purchased. The Company will not assume any responsibility after the above-mentioned 30-day period. Some states do not allow the exclusion or limitation of the incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. IT IS EXPRESSLY UNDERSTOOD THAT ANY TECHNICAL ADVICE BY THE COMPANY IN REFERENCE TO THE USE OF ITS PRODUCTS IS GIVEN GRATIS. FURTHERMORE, THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY FOR THE ADVICE GIVEN OR THE RESULTS OBTAINED.